Frequently Asked Questions
SchuCar is a digital buying experience. You can purchase a car 100% online, or do as much of the process in the convenience of your home, and finish up at one of our physical locations for the ultimate in personal care.
SchuCar empowers you to easily:
- Search for and buy a vehicle you love.
- See personalized estimated monthly payments without impacting your credit score.
- Get a Kelley Blue Book® value to sell your current vehicle outright, or apply it towards a purchase.
- Select extended coverage and insurance plans to protect you and your vehicle
- Apply for an auto loan.
- Schedule delivery or set an appointment for pick-up.
Best of all, you can do it from virtually anywhere while still getting personal help from a SchuCar Consultant. You’ll work with ONE person throughout the whole process, never getting passed around or talking with someone at an off-site call center.
If the car you purchased from us isn’t right, you can exchange it hassle free, within 5 days provided it’s in the same condition as purchased and has been driven LESS than 500 miles. Please note that delivery handling charges are non-refundable.
SchuCar brings a large inventory of late-model, low-mileage vehicles to you. Before any vehicle is added to our inventory, it must pass a 172-point inspection.
You can exchange it hassle free and at no cost within 5 days, provided it is in the same condition as purchased and has been driven LESS than 500 miles. Please note that delivery handling charges are non-refundable.
When you first visit SchuCar, the rates and monthly payments you see for each vehicle are averages and not based on your individual credit score and down payment.
These estimates are designed to provide you an estimate of your monthly payment. Your actual monthly payments will vary based on your personal credit.
Personalized payments provide estimates of your monthly payments, empowering you to see financing details on most vehicles, including:
- Down payment
- Rates
- Terms
- Local taxes and fees
Like pre-qualification, getting your personalized payments will not impact your credit. Unlocking your personalized payments is quick and easy. It takes just a few moments to fill some basic information. Personalized payments are estimates based on limited information you provide to us and not an offer or commitment to provide credit or financing. Eligibility for credit and actual payments are based on the results of your credit application.
Yes! SchuCar allows you to apply for an auto loan directly on the site through our financing partners. Once you find a vehicle you love, applying for an auto loan on SchuCar is a snap, especially if you are already seeing personalized payments. We will pre-fill much of the credit application using info you have already provided to us to save you time.
Yes! You can pay with cash or bring your own third-party financing by choosing the cash option when submitting your order or calling (844) 325-6175.
We're here to help
We want you to feel confident and supported throughout your vehicle-buying journey. Contact us if you have a question or concern. We’ll do our very best to provide answers and set your mind at ease.
FAQ
CALL US NOW AT:
1-844-933-1229
EMAIL US AT:
support@schucar.com
